I want to
express the pleasure, and sense of honour, that I felt when Mairi conveyed your
invitation to give this year’s Fulton lecture [1]. Pleasure
to be here, because of my long association with so many of you in this Faculty,
and the good friendships which we forged. A sense of honour, because of my warm
and respectful memories of Willie, and of one particular symposium in 1973 when
the two of us went head to head with a somewhat arrogant William Sargent, the
then doyen of London psychiatry, and came off best. That’s a story for another
time.
Let me say something about the provenance of
my perhaps mischievous title. On
Saturday mornings I listen to BBC Radio 3. At noon the composer Michael Berkeley
invites a guest to illustrate his or her autobiography with music – favourite
CDs that resonate with important elements of his guest’s personal and public
lives. The programme is called Private Passions.
It is this
model that I have adapted for this evening. Of course I wish that I could play
you my favourite CDs. Had I been able to do so this would surely have given you
much more pleasure than what in fact is now to follow. Instead, I am going to
re-play some of my favourite themes, themes that have long been my private
passions in medicine [2]. In this
I may remind you of some of the star performances given by a number of the
general practice prima donnas of my time. I shall also be playing you a few of
my own old and cracked records. And because I love music there will be a
musical conclusion.
In his book La Naissance de la Clinique
[3] Michel Foucault
described the 18th century origins of modern medicine. I don’t give the title in
the translation chosen by the
English publisher - The Birth of
the Clinic – because in French the term ‘la clinique’ has two meanings. The
first is ‘clinical method’. The second, the place where it is practiced - the
hospital clinic. ‘La clinique’ refers to both technique and location. I suggest
that in our time the term ‘general
practice’ has similarly come to have two meanings, and that these meanings may
now be in conflict.
Foucault argues that the two meanings of ‘la
clinique’ became fused in the early 18th Century, and he blames what
he sees as the excessive technical rationality of modern medicine, and what he
calls the ‘objectification’ of the patient, on this fusion. My case this evening
is different. I want to contend that a fusion of two meanings in ‘general
practice’, a fusion which has served our society so well in the
mid-20th Century, is no longer sustainable. It is being deconstructed
by the march of events. In the face
of this deconstruction, general practitioners must soon decide what they wish to
become in the 21st Century.
The first of my two meanings of general
practice concerns our clinical method: how, in
the broadest sense, we conceive of ‘what is wrong’ when the patient consults,
and ‘how we know it’. I call this medicine's personal
agenda. The second meaning concerns the
delivery of primary care: the practice as an organisation; its location
in the community; the people involved; the interface with other health services.
I call this medicine’s
political agenda
Each of these two agendas, the
personal and the political, has, over long sweeps of time,
developed its own distinctive language.
And each of these languages, I shall argue, is peculiarly difficult to
translate into the language of the other. By now you may have gathered that a
fascination with language, and the languages of medicine, has been perhaps my
most abiding private, and not so private, passion.
Three Cultures.
I begin my
story with an unremarkable consultation [4].
The patient is a 55 year old man. He
is unemployed, - probably now unemployable; separated from his wife; living in a
downtown hostel. He’s shabby; his fingers are stained tobacco brown; it is ten
in the morning and there is a smell of drink on his breath. The notes read:
‘chronic obstructive airways disease; drinking; depressed; two serious
overdoses’. The young woman doctor asks about his symptoms and revises his
medication. No mention of cutting out the fags and booze. She knows how meager
are his life’s gratifications. What alternative solace does she have to
offer? She is about to go on
holiday. ‘I’ll see you in three weeks.’ she says.
Hardly the stuff of grand opera. She hands him a prescription just as he
gives vent to a wracking bout of coughing and wheezing. Inconsequentially he
says: ‘I saw you with your children yesterday. They’re growing up fast’. His
eyes fill with tears: ‘She’s told
me she won’t ever have me back’, he says. This is old news. The doctor is
running late. Another banal consultation? I will come back to this later.
In 1959 the novelist and savant CP Snow lamented that by and large arts
and science graduates were ignorant of each other’s worlds, and that thus a deep
schism had opened up between the two major components of Western Culture [5]. His use of the term ‘The
Two Cultures’ struck a deep chord with academics and politicians, and came to
dominate our thinking about higher education. Snow later identified a third
culture, the social sciences, which he thought was similarly dislocated from the
other two.
Ten years later, when a group of us sat down to write what became ‘The
Future General Practitioner’ [6] we were challenged to
yoke these three cultures together. It soon became clear to me that the problem
was to find a common language.
My parents were immigrants: they came to London from Warsaw via Berlin
and Paris. In my mother's kitchen they spoke at least three European languages.
Unselfconsciously they would switch between all three in the course of any
everyday domestic exchange. Perhaps
it was simply carelessness, but I like to think that they sensed that some
things could be better expressed in the inflected meanings of one tongue than in
another. Each of the languages reflected something unique in their own history,
in their personal migrations, in the stories of their families, in the
landscapes of their moods and imaginations.
As a small child I saw nothing strange in all this. I simply thought that they were speaking
one single language - I imagine that I thought that it was English. This was not a bad guess. Compare the
word count of the OED with any other European dictionary. There is a fabulous
richness of words. From Early English onward, we traded grammatical
precision for the nuanced diversity of every one else’s words. The Academie Francaise seeks to preserve
the French language behind a locked belt of linguistic chastity. English, in
contrast, is a hot blooded harlot of a language: she embraces all the others.
Later, I came to understand that this was also true of the language of clinical
medicine.
Jacob Bronowski in his 1964 essays Science and Human Values [7], contrasted the
language of the sciences and the arts. The language of science is single valued:
its terms must be precise and unambiguous. The word ‘mercury’ stands for a
chemical element; it refers to its atomic weight, the pre-determined dances of
its outer shell electrons. There can be no resonance, for the physicist, with
‘mercury’ the evening star seen at sunset; with the Roman god of merchants who
sports wings on his sandals. Bronowski says that such multiple meanings belong
to the language of the arts. In
this language the word ‘mercury’ stands simultaneously for all its possible meanings - physical, chemical,
cosmological and mythological.
In just this way the general practitioner’s use of the term ‘chronic
obstructive airways disease’, is rich in its references and semantic overtones.
It conjures up at one and the same time the cunningly concealed social trap that
fatally pinions her patient in its jaws; the changes in his bronchial tree; the
self destructive solace that he seeks; the dwindling cardio-respiratory reserve;
the dwindling effectiveness of medicines; the look of desperation.
Writing in 1923 TS Eliot [8] lamented that, since the
17th Century Metaphysical poets, poets like John Donne and Andrew
Marvell, something regrettable happened to English poetry. For three centuries
thereafter, with few exceptions, English poets either felt, or thought. They
hardly ever managed to do both at one
and the same time. He called this a ‘dissociation of sensibility’. Here
is Marvell on the tantalizingly unbridgeable space between lovers:
As Lines So Loves oblique may well
Themselves in every Angle greet:
Buts Ours so truly Parallel
Though infinite can never
meet.
Therefore the Love which us doth
bind
But Fate so enviously debars,
Is the Conjunction of the Mind
And Opposition of the
Stars....
Marvell employs the 17th Century
new sciences of physics and astronomy to examine 'The Definition of Love’ just
as the general practitioner today might employ the new sciences of physiology,
biochemistry, pathology, genetics, psychology and sociology to examine the never
completely definable ‘what is wrong’ with her patient. And more than this, both
the enquiry and the language of the conclusion require something more than the
technical. It
surely denies the fully human to abjure the disciplines of textual exegesis, of
aesthetics, of metaphor and wit, to ‘dissociate our sensibilities’, in coming to
an understanding of ‘what is wrong’ with the patient, and ‘how we know it’.
And there is another compelling reason for
advocating the poetics of general practice. The writer Susan Sontag writes
that what novelists and poets do best is to sponsor reflectiveness, to pursue
complexity. ‘Information’ she says, ‘will never replace illumination’. General
practitioners know this. It is what they do best.
At school I learned that German nationalist
critics carped that because the poet Heinrich Heine was not a pure
German, he could not write decent German poetry. Rather, they said, he
writes French love lyrics in the wrong language. In similar vein we general
practitioners can be thought by our specialist critics to be writing medicine in
the wrong language. I have always thought Heinrich Heine to be the patron saint
of academic general practice.
At about the time that I began drafting this
lecture, I came across the following by the Palestinian writer Edward Said. In
his essay ‘Reflections on Exile’ he writes: “Most people are principally aware
of one culture, one setting, one home; exiles are aware of at least two, and
this plurality of vision gives rise to awareness of simultaneous dimensions, an
awareness that, to borrow a phrase from music, is contrapuntal” [9]. It struck me that Said’s sense of exile,
and of a contrapuntal life, are the common and necessary conditions of clinical
general practice.
The Public and the Personal.
The languages of the arts and the sciences, both essential
in the clinical dialogue, and each carrying its distinctive values, are fused in
the expression of ‘what is wrong’ with the patient, and ‘how we know it’. The
cultural rift between the languages of what I call medicine’s personal
and political agendas, however, is deeper, and fusion here is
hazardous.
By the 1950s we general practitioners were busy counting our encounters with patients.
Keith Hodgkin [10] in his brilliant 1963
monograph ‘Towards Earlier Diagnosis’ gave us a natural history of
medical conditions based on the diligence of the first hand descriptions of what
he saw. John Fry was a similar researcher. This was counting of a kind, but it
was at the same time also a perceptive recounting. It was work in the direct
17th Century tradition of Thomas Sydenham, the founder of modern
medicine.
Too soon this natural history, grounded in the personal tradition
of clinical medicine, was to be abandoned for an epidemiology which rather
served the political agenda of public health. Henceforward respectable
research enjoined us to ascribe a rubric from the International Classification
of Diseases, or one of its daughter taxonomies, to every clinical encounter.
Recording the incidence and prevalence of morbidity in general practice became
the fashionable field sport, and I personally could not wait to join the
game. It seemed innocent enough.
But what were we really recording? The language of epidemiology,
fashioned to describe diseases as categories, proved less than adequate
when it came to describing the illnesses that we encountered. These were
dimensional, and not simply categorical, entities: the messy,
untidy, over-spilling rag bag of symptoms and signs; the anxieties and denials,
the intricately inter-acting co-morbidities, that constituted our understanding
of ‘what is wrong’.
Writing this summer in the BMJ, Peter Tyrer, Professor of Psychological
Medicine at Imperial College London, and medical historian Edward Shorter
[11], comment: ‘The firewall between
(the diagnoses of) anxiety and depression ignores the fact
that the commonest form of affective disorder is mixed
anxiety-depression’. They point out that the
pharmaceutical industry prefers a ‘disease category’ approach because it slices
what they call ‘the diagnostic salami’ ever more finely. Each niche diagnosis is
a marketing opportunity. We now have paroxetine for social anxiety disorder, fluvoxamine
for obsessive compulsive disorder, sertraline for post-traumatic
stress disorder. They claim that the arbitrary label of the
disease, rather than the psychopathology, determines how it is to be
treated.
This is worrying enough for those who hold that clinical choices must be based on copper
bottomed evidence from good research. But 30 years ago, in the face of similar
clinical experience, I had reached a far more radical and more disturbing
conclusion.
I mentioned that in 1973 Willie Fulton and I were speakers at a symposium
on the prescribing of psychotropic drugs. In those days tranquillisers were
widely prescribed to deal with the emotional turbulences of the patients and
their doctors. The sub-text of the meeting chaired by William Sargent was a
stern criticism of the general practitioner’s prescribing habits. Willie and I
were there together to fight the corner for general practice [12].
In my own paper I said that the rational model was flawed [13]. The rational model
suggests: ‘I’ve listened to your story, Mrs. Smith, and you are a clear case of
anxiety. You had better have some Librium’. I argued for a counter-instinctual
model. This is expressed as: ‘I’ve listened to your story, Mrs. Smith, and you
are a clear case of Librium. You had better have some anxiety’.
In the face of illness which the doctor recognises well but cannot
respectably name, the diagnosis is no longer the rationale for the
treatment. It has become the alibi for the treatment. We GPs were
offering up bogus psychiatric diagnoses simply in order to be able to defend our
appropriate prescription of the benzodiazepines as ameliorators of the mixed
innominate nervousness – the condition that Tyrer and others now at last
recognise.
One consequence of our 1960s passion for looking at general practice
through the prisms of population medicine was a significant occupational
migration. A few public health academics were so hot for this field of study
that they went native. They became professors of general practice. In Scotland
academic general practice was founded by just such asylum seekers from public
health. The illustrious names of Dick Scott and Ian Richardson come readily to
mind.
In 1972 the traffic in migrants became two-way. Ian Richardson, who was a
great personal support, urged me to apply for the Foundation Professorship of
Community Health at Leicester University. The appointment of a working general
practitioner to this Foundation Chair, in a radical new medical school, caused
indecent joy in the College. It caused utter disgust in the Faculty of Public
Health Medicine, on whom the irony of my appointment seemed to have been lost.
The insult was compounded when, within weeks, James McCormick, a single handed
GP from County Wicklow, was appointed Professor of Community Health at Trinity
College Dublin.
But behind the spectacle, the fun and the mischief of all this academic
cross-dressing, a fault line began to open up in academic general practice.
The List.
Surreptitiously our gaze was now distracted
from what had traditionally been the object of the doctor’s concern – the
patient and her illness. Our new and larger object of endeavor became what we
were to call the ‘population at risk’.
The sociologist David Armstrong has traced
the evolution of doctors’ premises [14]. It
began with the closing off of a private room at the back of the 19th
Century apothecary’s shop. Later there were set-aside spaces in the doctor’s own
home. In the second half of the 20th Century purpose built premises
for groups of doctors changed everything.
Armstrong observes that as the complexity of these
spatial realignments evolved, the result was ‘...the separation of the illness from
the domestic and its subsequent fragmentation.’ The more elaborate and
differentiated the social spaces of the new buildings, the more possible, indeed
necessary, it became to ‘map’ the patient’s illness onto the building - the
spaces of the receptionist, the doctors, the nurse, and eventually the extended
primary care teams. Illness, says Armstrong, was no longer located in ‘separate
domestic bodies’.
In place of this domestic space, and the
location of the illness in the patient, a new larger territory was claimed by
general practice - the community
described as the practice population. As the bio-technologists explored the
internal spaces of the patient’s body, and the health psychologists explored the
internal spaces of her feelings and family relationships, the medical
sociologists were directing the general practitioner’s ‘gaze’ outward to the
community, and once again redefining ‘what is wrong’.
But our lists were in fact neither
communities nor even populations. ‘The practice list’ had no natural boundaries;
it was an ad hoc collectivity made up of persons who either by chance or choice
were contractually affiliated to a particular doctor. The demography of most
[non-rural] practice lists reveals a patch work of overlapping groups split
between families, households, streets, and neighbourhoods. Precisely because our
‘lists’ had for the greatest part no geographical nor cultural nor community
coherence, the expression of the new political agenda was restricted,
force majeur, to the epidemiological.
In contrast, writing in 1996 about advocacy
in public health, two of its leading doyennes, June Crown and Louise
Gunning-Schepers [15]
felt themselves un-self-consciously able to employ the language of the
personal agenda. They wrote: ‘Public health practice...sometimes needs to
go beyond the evidence. There is a place for ‘intuition’ – the public health
equivalent of ‘clinical acumen’. They advanced the view that, as advisors in
health governance, the public health doctor should function as ‘a poet in
residence’. Later I will suggest that in future the general practitioner should
function as ‘the poet in residence’ for clinical medicine.
Since the 18th Century a central
preoccupation of public health thinking has been the search for causes, and
hence the primacy of prevention over cure. This pro-active agenda was now to be
hijacked from its origins in the political arena and incorporated into
the personal one. Attention shifted from the patient who feels ill, to
the well person at risk. It became manifest in the enthusiasm for developmental
assessment, opportunistic screening for hypertension, diabetes, cancer of the
cervix and breast, and latterly for unhealthy behaviours - smoking , excessive
drinking and eating, and sloth.
This quest for early intervention - the
diagnosis and treatment of the still well - had strong philosophical and
historical links with another key precept of public health medicine: the pursuit
of social justice.
In 1971
Julian Tudor Hart [16] had published an article
in The Lancet on health care inequalities. He coined a ringing phrase of
immense political sensitivity - The Inverse Care Law. What was important about this article by
such a respected general practitioner researcher and influential thinker was the
articulation of the two linked themes of public health - prevention of excess
morbidity and pursuit of social justice. Indeed all our evidence about the
relationship between poverty, ill-health and premature mortality, pointed
inexorably to one remedy: equity in health could only be achieved by the
redistribution of wealth. But this was essentially a socio-political, not a
clinical solution.
17 years later, in 1988, Julian published his
more fully worked out programme for general practice. He called this the ‘fusion
of epidemiology with primary care’ [17]. Crucially he wrote: ‘...to be consistent
with science, (medicine) must serve whole populations according to their needs,
rather than be merely available to individual demanders or purchasers of
care...’
I fretted that ‘individual demander’ sounded
to me like a synonym for ‘patient’. Here Julian represents patient as the
usurper of a superior client, the community. This profoundly political view of
the medical task, from the radical left, had strong roots in the great
19th Century European tradition of Public Health. Then the German
pathologist Rudolph Virchow averred that medicine was a social science and
politics nothing but medicine writ large.
What emerged from these arguments was the relocation of the patient’s
illness from ‘in here’ (in the body-mind of the individual), to ‘out there’ (in
the socio-economics of the community). However, once ‘out there’, the identity
of the patient, the difference between patient and person, and between person
and class of people, became problematical. In 1976, at a colloquium to debate
with the extraordinary Ivan Illich, I warned that it was ethically hazardous to fail to
distinguish between being a person and being a patient. I said it was
repressive; that like all idealisms it would end in coercion.
Yet in that same year we have Denis Pereira
Gray [18], hardly a scion of the
radical left, asserting that: ‘...the introduction of doctor-initiated
consultations for symptom-free people has made the old definition of the word
patient inappropriate’. I thought this quite shocking! Surreptitiously the fine
boundary between being a patient and being a person was crumbling. For Denis,
and for so many of our generation, we had become a nation of patients in
waiting. ‘What is wrong’ was being transformed into ‘what may happen’. There were echoes here of Alexander
Browne’s chilling definition: ‘a healthy man is someone who has been
inadequately investigated by a physician’.
The Doctor & the Patient.
In the early 1960s I was engaged in a self important but ill-fated study
of the way in which members of families might, in the patterns of their
consultations, reveal some sort of meta-family-pathology. This almost mystical
hypothesis was too far out to be mentioned in polite academic society. More in
hope than expectation I was employing some of the bog standard typologies of
epidemiology – age/ sex/ social status/ morbidity and so on. In the end my data
were meaningless. They were like the cast in the Pirandello play – characters
thrashing about looking for an author who would give their story some meaning. I
was about to discover my author.
Some time in the late 1930s Michael Balint arrived in England as an
émigré from Hungary, where a fascist regime had made the professional life of
its Jewish intellectuals, and by association the practice of psycho-analysis,
all but untenable. I joined Balint’s group in 1963. It was a secular epiphany.
To be accepted into his research group we were obliged to undergo a
preliminary hour long interview. As I left his room he put an arm around my
shoulder: ‘Marinker’, he said, ‘this will be your kind of work’. He smiled:
‘After all, you are little bit crazy’. I was flattered. Only later in the day
did I reflect that this was a diagnosis by the then President of the British
Psychoanalytical Society. I was to spend the next seven years in weekly thrall
to his intellect, his wit, his uncanny understanding of human nature, and his
merciless honesty.
Let me give you a flavour of those days. Quite early in the research, I
recounted the case of a sixty year old bank clerk who presented with dramatic
stroke-like symptoms for which no physical cause or consequence could be found.
In the course of very many hour-long consultations I performed the most
spectacular archaeological dig into his personal history. I uncovered a
destructive relationship with his father, an unconsummated marriage, and many
other treasures. Throughout all this my patient’s symptoms were gradually
getting worse. He was sinking slowly into a depression. My psycho-therapy was clearly meeting
some pretty determined resistance, and I was now looking for guidance.
I spoke for twenty minutes. The group, impressed by the depth of my
psychological archaeology, heard me in awed silence. Balint’s comment, in an
accent as rich as any Hungarian goulash, was laconic: ‘Marinker has engaged us’,
he said. ‘with his usual thoroughness, his eye for detail, his search for
the significant. And he has, how
shall I say it, he has bored us all sick’. He turned to me: ‘Perhaps this is
what you are doing to your patient’.
Years later, when I left the practice for the university, this same
patient came to say farewell. He wanted to thank me. “I couldn’t face things
then.”, he said. “But now, your words come back to me, and I can move on”. I
couldn’t resist touching for a moment, and at long last, the pure gold I must
have stumbled upon during my long voyage in his unconscious. “What was it ?” I
asked. “It was the way you said “Come on now Tom. For God’s sake man, pull
yourself together”.
Throughout Balint’s classic text The Doctor, His Patient and The
Illness [19] there is no reference to Freudian terms or theories – apart
perhaps from his signature tendency to prefer sexual explanations. He thought
that generalist clinicians should steer clear of diagnosing or postulating
psycho-pathology.
In his 1982 study 'Freud and Man's Soul', Bruno Bettelheim [20] describes a serious
inaccuracy in translating Freud's work from the original German into English.
His English translator, Ernest Jones, had rendered Freud's use of 'Psyche' as
'mind'. As a consequence, in the anglophone world, psycho-analysis was captured
by psychiatry. But the intelligentsia of Vienna and Budapest, for whom Freud
wrote, would have known full well that Psyche was the lover of Eros: that she
was a beautiful young woman with the wings of a butterfly. ‘Psyche' means both
butterfly and soul in classical Greek culture, as it does in many others. It
does not mean mind.
Bettelheim’s thesis - that Freud was concerned not with psychiatry but
with Man's soul – throws a clearer, I would say a healthier, light on what I
argue has been the positive Freudian influence on our clinical thinking. When we
seek to make a so-called triple diagnosis, the general practitioner’s
compilation of ‘what is wrong,’ we are simply exploring ‘meaning’ - the sense
that the patient is making of the illness in the context of her life. This is
what Sontag called ‘illumination’.
Health Services.
I want now to turn to quite an other of my private passions - to the
future of health services. Fundamental changes are afoot in specialist medicine.
As a consequence both of a galloping technology, and of the established link
between volume of cases and quality of outcomes, specialist doctors are
being driven into ever narrowing fields. In the new treatment centres, surgical
techniques will finally be fully industrialised. I failed last year to find a
general cardiologist in London. They were, to a man and woman, described as
specialists in valvular or electrophysiological or myocardial heart disease. But
while this narrow focus doubtless increases technical mastery, there is a loss
of a sensitive peripheral vision of the patient’s wide ranging and more complex
clinical condition.
In 1993 Robert Myerburg [21], writing in the New
England Journal of Medicine, already noted ‘Faculty members in departments of
medicine are having increasing difficulty communicating with each other’. The
problem of language again: there was no longer a lingua franca between
specialisms.
Paul Beeson [22], presciently writing
some thirty years earlier in the Annals of Internal Medicine, observed
‘...specialties thrive in situations where something can be offered, but where
that something is complex, and only partially effective...I am impressed by the
evidence that the introduction of simple curative treatments means trouble for a
practice specialty’.
As for general practice, the changes are no less radical. Both clinical
triage and the monitoring of chronic conditions, key elements of 20th
Century general practice, will in the 21st fall to health
professionals from the traditions of nursing and pharmacy. Continuity of care,
perhaps the iconic claim of the general practitioner, will no longer be
an individual but an organisational responsibility. The patient’s life record
will no longer sit in the practice filing cabinet, but, encrypted on a smart
card, in the patient’s pocket and the public domain. The consumerist patient
will become the final guardian and arbiter of her own continuity of care.
Deconstruction.
I have argued that over the past fifty years there have been two distinct
but mutually confusing agendas in general practice. Can we now begin to think
about separating them? And what would be the implications of such separation for
the organisation of care?
In her 1992 monograph Systems of Survival the philosopher Jane
Jacobs [23] creates what she calls
‘a dialogue on the moral foundations of commerce and politics’. She suggests
that man has developed two, and only two, systems for survival. The first, she describes as taking - making use of what we find
around us. Man as hunter gatherer
developed this system, based on the territorial needs of the tribe. She
calls this system The Guardian Moral
Syndrome. In the modern world it translates into the morality of government
and the public services.
The second
system of survival, Jacobs describes as trading. Early on man learned to exchange goods,
to produce surpluses for exchange, and with this came the growth of manufacture
and the mercantile society. This
trading system came to be equally well served by a different set of
inter-dependent moral precepts.
These she describes as The
Commercial Moral Syndrome.
The moral precepts, the virtues, in each of
the two syndromes, she says, are paired.
And the pairs seem always to contradict one another. In the Guardian Syndrome the virtues include respecting
hierarchies, adhering to tradition, dispensing largesse, deception for
the sake of the task. In the Commercial
Syndrome the virtues include
dissent for the sake of the task,
thrift, honesty, enterprise, and openness to novelty. Each group of precepts, says Jacobs, is
internally consistent. Both
work in their own spheres.
Jacobs thinks that the danger lies in
carelessly mixing them. The
examples she gives from North America are the intrusion of Government into
business enterprises; the attempt to organise public services as though they
were private companies; and the attempt to mix up clinical and public health
medicine. I think we may have been carelessly mixing them up in general
practice.
In the 20th Century the qualities of mind so prized by
Renaissance man, the intellectual and emotional richness of horizontal thinking
across disparate disciplines, seemed irrelevant to the needs of an emerging
technical mastery. In my 1994 Bayliss Lecture, The End of General
Practice, I predicted that the next generation of practitioners would have
to be created against this grain
The new GP, I argued, will be a Renaissance
Physician; ‘the poet in residence’ for clinical medicine. She can no longer be
confined to the front line of medical care. She will be consulted by her
specialist colleagues so that their technical interventions can be located in a
rounder clinical context; and by the individual patient who will want to come to
a deeper understanding of ‘what is wrong’, ‘how we know it’, and ‘what
can be done’.
But where would she be placed in the complexities of the NHS? Gareth
Morgan [24] in his 1986 monograph
Images of Organisation argues that organisations can be best understood
in terms of their metaphors. Metaphor illuminates the familiar by casting it in
an unfamiliar light, revealing what habits of seeing have previously obscured.
The commonest metaphor of organisations, he says, is that of the
machine.
In such organisations the emphasis is on central control, rules,
hierarchies, discipline, uniformity, specialisation of functions, and
predictability. Think of a registrar training programme driven by behavioural
objectives, and their relentlessly iterative assessments. This 19th
Century mechanical metaphor, Morgan argues, still dominates our industrial
economies. It is this metaphor that most powerfully describes the National
Health Service.
Morgan offers a number of competing metaphors: the organisation as
‘church’, as ‘school’, as ‘laboratory’. All of these, I believe, throw light on
different facets of general practice. None more so than Morgan’s most chilling
metaphor - the organisation as ‘psychic prison’. Here the participants appear
trapped by half-suppressed memories of the organisation’s real or imagined
history. Drawing on Jungian imagery, he posits that this organisation’s life can
be understood in terms of the relationship between fools, magicians, warriors,
high priests, lovers and other symbolic characters. The psychic prison, as you
will all have instantly recognised, is the perfect metaphor for the general
practice partnership.
The political agenda of primary care will henceforward be
appropriately pursued by the new professionals of the Primary Health Care Team.
It will be ruled by the virtues of
Jacob’s Guardian moral syndrome. And of course I recognise that there
will be many general practitioners who will feel their talents best deployed as
the Medical Directors of this new Primary Care.
The Renaissance Physician, at once scientist and poet, would then be set
free to practise as a clinician, both in our sense of panoramic generalism, and
in fidelity to the patient’s personal agenda.
But there are political trends, endemic in our health governance, which
threaten the return to this personal agenda. Ivo Mosley [25] in his troubling
monograph this year, Fascism, Communism and The New World Order,
argues that the corporate state now robs us of our natural inventiveness,
diversity, civic responsibility and compassion. Successive governments have
marched far beyond the bourns of Jacob’s Guardian moral syndrome, to
invade almost every human activity, industrialising it for the purposes of the
corporate state. We now have a football industry, an entertainment
industry, a countryside industry. The advent of the health, and
education, and criminal justice industries already seems imminent.
The political tasks for my Renaissance Physician are therefore daunting.
I hold that she must be faithful to the concept of a health service designed for
fairness and solidarity – not as a party political preference, but because
fairness and social solidarity are virtues intrinsic to policy and governance
for health in a civil society. Yet at the same time she must break free from the
organisational metaphor that has until now has seemed necessary to the pursuit
of these key virtues of fairness and solidarity – Morgan’s monstrous
machine.
She will need to transcend the constraints of both private and public
corporate medicine: and she can not be imprisoned within any of Morgan’s
metaphors of organisation, not least because her generalist perspective will be
equally vital to the patient in all the settings of medical care. Her emerging
role will provide us, finally, with
a delicious historical irony! Mediating between powerful new
technologies, as her patient’s advocate, advisor and collaborator, and as mentor
to her specialist colleagues, she will become, in the full meaning of the
original 19th Century term, a general medical consultant.
Of course I may be wrong! Iona Heath, who so perceptively describes the
Mystery of general practice [26], assures me that it is
the context and tasks of general practice that alone determined the peculiar
skills and values that I have described. If we change the context and tasks, she
argues, the skills and values will simply degrade. Alas, we agree that our
different hypotheses can’t be put to the test of experiment. You see, our
futures are not so sensibly and rationally constructed. We build them
politically; we build them by the exercise of our private passions.
Conclusion.
In concluding I want to return to the most enduring of my private
passions - the art and science of the consultation - and to the consultation
with which I began this evening.
You will recall the somewhat thin information – a man coughing and
wheezing, no job or likelihood of one, no loving companionship, a penumbra of
beer and cigarettes and sadness. I asked ‘Another banal story?’, and commented
‘Hardly the stuff of grand opera’.
Let me tell you another banal story. Two young Neapolitan officers boast
about the fidelity of the two sisters to whom they are engaged. A cynical older
friend taunts them. ‘The fidelity of a woman’ he says, ‘is like the Arabian
phoenix; everyone believes in its existence; no one has ever seen it’. He offers
the young men a wager. If they pretend to embark for duty overseas, and then
return disguised as Albanian soldiers, each will be able successfully to seduce
the other’s fiancée. He wins his bet, but in the end, all is revealed, all
forgiven, all restored. What a piffling and silly scenario!
The patient takes the prescription, stands to go, pauses, and says:
‘Doctor, may I touch your hand?’. Until this moment, the consultation seemed
quite unremarkable: the deteriorating symptoms; the expected small talk. But -
‘Doctor, may I touch your hand?’. This is one of those off the wall happenings
for which no behavioural objective can ever prepare you. And medicine is full of
such surprises, such sudden intimations, letter drops, encrypted secrets,
semaphores, text messages across the deep space between the patient’s world and
the doctor’s. Time for a Hail Mary pass.
Robert Browning was once asked the meaning of one of his more difficult
poems. ‘Madam’, he replied, ‘When I wrote that only God and I knew what it
meant. Now only God knows’. In the Guardian Review on August 23rd this year James Fenton, Emeritus
Professor of Poetry at Oxford, notes that in American football the term Hail
Mary pass describes a long pass thrown nearly blind, in desperation, that
you hope will be caught by someone on your side, and not intercepted [27]. He comments that in
poetry there are a lot of passages like that.
In other words, he says, ‘the poet is working in a state of uncertainty,
hoping for the best. He thinks up a line. He hasn’t the foggiest notion what it
means. But he sends it out anyway into the big wide world in the hope that
it will prosper.’ This is the poet’s Hail Mary pass.
The doctor pauses for a moment and then: ‘Of course’, she says. She
stretches out her hand and takes his. ‘You are going to promise to keep taking
the medicines’, she says. ‘Let’s shake hands on it. And you’re going to
promise me that you won’t try to kill yourself. I will see you again in
three weeks time.’
I referred earlier to the first of our ten goals in ‘The Future
General Practitioner’- the so-called ‘triple diagnosis’: it states that the
doctor should be able “to make diagnoses about the patient which are expressed
simultaneously in physical, psychological and social terms”. I was responsible
for the actual drafting of these goals of training, and it was I who,
crucially, insisted on inserting the word ‘simultaneously’ into the text.
As far as I am aware, in the thirty years since publication, this goal
has never been challenged. Yet I have to tell you that to this day, I’m not
precisely sure what it means. But I still hold it to be valid and crucial. How
can this be? Of course it was a Hail Mary pass.
In Tom Stoppard’s problematical play Jumpers, George is a
professor of moral philosophy. Throughout the play George tries to use logic to
prove the existence of God [28]. Stoppard has him say
“The fact that I cut a ludicrous figure in the academic world is largely due to
my aptitude for reducing a complex and logical thesis to a mysticism of
staggering banality”.
Varying Stoppard, I have concluded that in asking for that simultaneous
diagnosis, we authors of ‘The Future General Practitioner’ were seeking
to elevate a mysticism of staggering complexity to the banality of a logical
thesis. We need constantly to remind ourselves that real education, true
professional development, moves us far beyond the fashionable confines of
behavioural objectives, protocols,
algorithms and those obsessive assessments.
This was certainly a contrapuntal consultation – shorn of all the
psycho-babble and behavioural bollocks that pass today for educational and
managerial sophistication. It reveals what the declared curriculum of the
medical school and of registrar training, by which we live and torture
ourselves, cannot comprehend – the melding of science and art, the aesthetics of
the encounter, the intuitive improvisation, the very spirit of clinical
medicine. They belong to our hidden curriculum.
In Lorenzo da Ponte’s scenario for Cosi Fan Tutte, Don Alfonso, the
cynic, stands on the shore with the two heart broken young women. He points at a
boat on the horizon, and says ‘Look, can you see your lovers waving goodbye’. He
is lying of course. The sisters sing ‘Lie calmly thou ocean; blow softly ye
breezes’.
If this had been a lecture in which a rational argument had been
developed in a linear sequence, at this point you might have expected a summary.
But I have not presented my private passions about medicine to you in this way.
Perhaps you would not have expected anything so reasonable of me.
Rather, I have presented them as a collage of fragments of general
practice, leaving you to make such sense of my canvass as you will. A palimpsest
might be a better metaphor. A palimpsest is a canvass or parchment on which each
new image is superimposed on its predecessors, so that the old images show
through, co-exist as ghosts haunting the new. My favourite contemporary water
colourist, her name is Jenny Franklin, paints like that [29]. My favourite doctors
consult like that. So, no definitive summary from me; you must imagine your own
summaries.
Willie Fulton played you some music at the opening of his lecture. I
promised you some music at the end of mine. What Mozart does with this silly
scene, the mischievous wager, the make believe voyage, the lies, the little
tragedies concealed in broad farce, is to transform the moment so that now, and
when the dénouement is complete, it is love, not cynicism, that has triumphed.
Just as in the consultation I have just described, the moment between the doctor
and her patient is transformed by a clinical artistry beyond mere managerial
artifice.
Would that our private passions could match such public
performance. (fade in ‘Soave sia il vento’ [30]).
Marshall Marinker.
11
October 2003
Delivered at Glasgow Medical School, Wednesday 22 October
2003.
REFERENCES AND FOOTNOTES.
[1]
In accepting the invitation to give the Fulton, I made two vows. The
first was that it would not be published in any form. The second was that this
would be my last public utterance about medicine. The fact that you are reading
this throws doubt on the first vow. The second has not yet been broken!
[2] In
this lecture I revisit the private passions I have harboured for more than four
decades. Consequently I have plundered most of my own previously published
pieces. For example my use of the poem as a model for understanding the
communication between doctor and patient in the consultation goes back to a
contribution I made in The Future General Practitioner (1972), where I
used John Donne’s A Valediction on Weeping. I developed the analogy further in my
1972 Gale Memorial Lecture, On the Boundary.
Most of the pieces from which I have recycled
material here can be found on my web-site at http://www.marinker.com/ They are not further referenced
here.
[3]
Foucault M. 1973. La Naissance de la Clinique. Tavistock. London.
[4] I
have often wondered why no matter how imaginative the invention, compared with
the real thing, invented consultations seem to be so unimaginative and
unbelievable. This was, of course, an actual consultation. It was presented to
me in a case discussion session
many years ago. The ‘young woman doctor’ in question was present in the audience for this lecture. In fact she
introduced me.
[5]
Snow CP. 1959. The Two Cultures. Macmillan. London.
[6]
RCGP. 1972. The Future General
Practitioner: Learning and Teaching.
BMJ. London. The authors were John Horder (who chaired our group), Pat
Byrne, Paul Freeling, Conrad Harris, Donald Irvine and myself. The work I did on
this book set the template for the rest of my academic life. Perhaps the writing
of this book is the contribution to medicine of which all its authors have been
most proud. Re-reading it now, I shudder with embarrassment at some of the
language I employed in the passages which I then drafted. Now the ideas seem
both old hat and self-evident. Then, they felt so dangerously radical and new
minted.
There remains one major regret. We all bought
in to the ‘truth’ that the training must be based on behavioural objectives. How
we all came to insist on such an absurdly limiting and reductionist approach to
the teaching of such an integrative
subject as general practice remains a mystery to me. In my 1974 Pickles Lecture,
Medical Education & Human Values, I recanted. It was too late. The
damage was done, and continues down the years.
[7]
Bronowski J 1964. Science and Human Values. Penguin. London.
[8]
Eliot, T. S. 1923. Selected
Essays. London. Faber
& Faber.
[9]
Said. EW. 2001. Reflections on Exile and Other Essays. Harvard University
Press.
[10]
Hodgkin K. 1963 (1st Edition). Towards Earlier Diagnosis.
Churchill Livingstone.
[11]
Shorter E. Tyrer P. 2003. Separation of anxiety and depressive disorders.
BMJ 327. 158 – 160.
[12]
Fulton W. 1973.
Why do doctors prescribe psychotropic drugs? In The Prescribing of Psychotropic
Drugs in General Practice, JRCGP, 1973, Suppl. 2, Vol. 23, 22 – 24.
[13]
Marinker M. 1973
The doctor’s role in prescribing. In The Prescribing of Psychotropic
Drugs in General Practice, JRCGP, 1973, Suppl. 2, Vol. 23, 26 -30.
[14]
Armstrong D. 1985 Space and Time
in British General Practice
Soc. Sci. Med. 20. 7. 659-666.
[15]
Crown J. Gunniing-Schepers L. The Challenge to Public Health Advocacy. In
Sense and Sensibility in Health Care (Marinker M. Ed) BMJ Publishing
Group.
[16]
Hart J.T. 1971. The Inverse Care Law. Lancet.1 405-412.
[17]
Hart JT 1988. A new kind of doctor. London.
[18]
Pereira Gray DJ. 1974. What is a Patient? Journal of the Royal
College of Practitioners 24 513
[19]
Balint M. 1957. The Doctor, His Patient and the Illness. Churchill
Livingstone.
[20]
Bettelheim B. 1982. Freud and Man's Soul Tavistock. London
[21]
Myerburg RJ. 1993 Departments of Medical
Specialties. New England
Journal of Medicine. 330. 20.
1453-5.
[22]
Beeson PB. 1964. The Natural History of Medical
Sub-Specialties. Annals of Internal Medicine. 93:624-626.
[23]
Jacobs J. 1992. Systems of Survival. Hodder & Stoughton. London. Since giving the lecture I have
seen evn more starkly the contrast between the ethical, and by association
political, values that drive public health and clinical medicine.
Public health is by its nature collectivist –
valuing the needs of the population, equity, social solidarity, efficiency,
democracy in governance, uniform adherence to the evidence. Clinical medicine is essentially
libertarian – valuing individualism, choice, diversity, variation from the
evidence.
It had never struck me before so forcibly
that medicine necessarily exhibits such a challenging co-habitation of
politically right wing and left wing touchstones.
[24]
Morgan. G. 1986. Images of
Organisation. Sage. Beverley Hills. Calif.